Broker authority
FMCSA-authorized freight broker
- Legal name
- Royal Brokerage Inc.
- Authority
- Broker of Property (except household goods)
- MC number
- MC-1209845
- USDOT number
- 3581366
Compliance & standards
Compliance you can verify.
Royal Brokerage Inc. is an FMCSA-authorized broker of property (MC-1209845, USDOT 3581366). Here is how we handle broker authority, perishables and PACA, reefer temperature tracking, cross-border freight, carrier vetting and cargo claims.
Compliance & standards
The standards we work to
Perishables, PACA & USDA freight
The Perishable Agricultural Commodities Act (PACA), administered by the USDA Agricultural Marketing Service, sets fair-trading standards for the fresh and frozen produce industry. Its Good Delivery Guidelines define the condition produce must meet on arrival, based on the commodity and time in transit.
- Adheres to PACA Good Delivery Guidelines
- 5+ years handling USDA freight, with same-day proof-of-delivery (POD) turnaround
- Refrigerated freight: live tracking for temperature, humidity and light exposure (Descartes MacroPoint)
- The most reliable equipment utilized with every refrigerated shipment
- Losses minimized through restacking/repackaging facilities and in-house salvage specialists
Cross-border: United States, Canada & Mexico
Royal Brokerage provides cross-border freight services between the United States, Canada and Mexico. Under the United States-Mexico-Canada Agreement (USMCA), goods claiming preferential tariff treatment need a certification of origin, and customs entries are filed by the importer or its licensed customs broker.
- Cross-border truckload service to and from Canada and Mexico
- Share your customs broker and shipping documents when you request a quote so the border crossing can be coordinated
- Complete freight visibility from pickup to delivery, with real-time status updates
Carrier qualification & fraud prevention
Carriers are audited before they haul for Royal Brokerage, and carrier information is verified through Highway.
- Six-step audit: carrier contract; MC, phone number and other checks; insurance verification; extensive security review; referrals; approval
- Metrics include fleet year and size, years in business, on-time performance, carrier claims percentage and load completion history
- Highway verifies carrier information using roadside sensors, satellites and other data
- Daily audits, with dedicated personnel providing 24/7 staffing and auditing
Cargo claims
Every claim follows a defined process for prevention, response and resolution.
- Immediate notification of all parties involved
- Network of salvage vendors to help mitigate loss, plus chemical and hazmat incident response
- Ensures all parties' compliance with cargo claim regulations and industry standards
- Insights and strategies to decrease future claims
Sustainability & security
Royal Brokerage is a U.S. EPA SmartWay Transport Partner.
- SmartWay framework used to track, document and share information about fuel use and freight emissions
- Route optimization and GPS technology to support on-time delivery and reduce carbon footprint
- ZERO TRUST cyber security policy, with separate work and personal devices
FAQ
Frequently asked questions
Common questions from shippers and carriers about authority, tracking, perishables and cross-border freight.
How can I verify Royal Brokerage's broker authority?
Royal Brokerage Inc. is authorized by the Federal Motor Carrier Safety Administration (FMCSA) as a broker of property under MC-1209845 and USDOT 3581366. You can confirm the authority status at any time by searching either number on the FMCSA SAFER Company Snapshot at safer.fmcsa.dot.gov.
How does Royal Brokerage vet the carriers it uses?
Carriers go through a six-step audit: carrier contract; MC, phone number and other checks; insurance verification; an extensive security review; referrals; and approval. We also review fleet year and size, years in business, on-time performance, carrier claims percentage and load completion history, and use Highway to verify carrier information and help prevent fraud.
Can I track temperature on refrigerated loads?
Yes. Refrigerated freight can be tracked live for temperature, humidity and light exposure through Descartes MacroPoint, alongside real-time location and status updates from pickup to delivery. Contact our team to set up tracking for your shipment.
Does Royal Brokerage follow PACA Good Delivery Guidelines?
Yes. Royal Brokerage adheres to PACA Good Delivery Guidelines and ensures all parties comply with cargo claim regulations and industry standards. The team has more than five years of experience handling USDA freight, with same-day proof-of-delivery (POD) turnaround.
Do you move freight between the United States, Canada and Mexico?
Yes. Royal Brokerage provides cross-border freight services between the United States, Canada and Mexico. Customs entries are filed by the importer or its licensed customs broker, and goods claiming USMCA preferential tariff treatment need a certification of origin, so share your customs broker and shipping documents when you request a quote so the border crossing can be coordinated.
What happens if cargo is damaged or lost in transit?
All parties are notified immediately. Royal Brokerage uses a network of salvage vendors to help mitigate loss, provides chemical and hazmat incident response, and works with specialists such as law enforcement and adjusters. Claims are resolved in line with cargo claim regulations and industry standards, including PACA Good Delivery Guidelines for perishables.
Where is Royal Brokerage located and what areas do you serve?
Royal Brokerage is headquartered at 5505 Whitney Blvd, Ste 3G, Rocklin, CA 95677, with additional offices in Idaho and Kentucky. We service all 48 contiguous states, plus Canada and Mexico, and are available 24/7.
How do carriers get set up with Royal Brokerage?
Carriers complete setup through Highway at highway.com/go/royal-brokerage. Carriers in our network get QuickPay, easy load booking and 24/7 dispatch, and can view available loads at royalbrokerageinc.net/carriers.
How do I request a freight quote?
Use the quote form on royalbrokerageinc.net/shippers, call (916) 550-3400, or email shipping@royalbrokerageinc.net. Existing customers can also receive automatic rates on FTL, LTL and PTL through the EZ Loader customer portal.
Is Royal Brokerage an EPA SmartWay partner?
Yes. Royal Brokerage is a U.S. EPA SmartWay Transport Partner and uses the SmartWay framework to track, document and share information about fuel use and freight emissions.