# Royal Brokerage Inc.

> Royal Brokerage Inc. is a family-owned, FMCSA-authorized freight brokerage (broker of property, MC-1209845, USDOT 3581366) headquartered in Rocklin, California, with offices in Idaho and Kentucky. It arranges temperature-controlled (reefer), dry van, full truckload (FTL), less-than-truckload (LTL), partial, flatbed, expedited, specialized and cross-border freight across all 48 contiguous U.S. states, Canada and Mexico, with 24/7 dispatch and over 500 vetted carriers and asset-based partners.

Key facts:

- Legal name: Royal Brokerage Inc.
- Website: https://www.royalbrokerageinc.net
- Industry: freight brokerage and logistics management
- FMCSA operating authority: Broker of Property (except household goods), MC-1209845, USDOT 3581366. Verify at https://safer.fmcsa.dot.gov (search MC 1209845).
- Headquarters: 5505 Whitney Blvd, Ste 3G, Rocklin, CA 95677, United States
- Additional offices: Idaho and Kentucky
- Area served: all 48 contiguous U.S. states, Canada and Mexico; available 24/7
- Memberships and partnerships: U.S. EPA SmartWay Transport Partner; Transportation Intermediaries Association (TIA) member (2024)
- Leadership: 15+ years of experience in the logistics sector
- Mission: "We don't want to be the biggest, we want to be the best. The Best Service. The Best Attitude. The Best Value, because your satisfaction is our reputation."

## Services

- [Shipper services](https://www.royalbrokerageinc.net/shippers): freight services, equipment and the quote request form
- Temperature-controlled / reefer freight: refrigerated shipping for time-sensitive perishables, live tracking for temperature, humidity and light exposure (Descartes MacroPoint)
- Dry van and dedicated full truckload (FTL)
- Less-than-truckload (LTL) and partial (PTL) shipping, with same-day and next-day delivery available
- Flatbed / open deck, over-sized and heavy haul
- Expedited and time-critical freight, handled end to end from pick up to delivery
- Cross-border freight between the United States, Canada and Mexico
- Specialized: drop trailer, hot shot, straight and box truck, power only, intermodal, USDA freight
- Equipment: dry van, temperature controlled, flat bed, box/straight trucks, LTL, intermodal, power only

## Compliance and standards

- [Compliance & standards](https://www.royalbrokerageinc.net/compliance): broker authority, PACA and perishables, cross-border, carrier vetting, cargo claims, sustainability
- PACA: adheres to PACA Good Delivery Guidelines (Perishable Agricultural Commodities Act, administered by the USDA Agricultural Marketing Service)
- USDA freight: 5+ years handling USDA freight, with same-day proof-of-delivery (POD) turnaround
- Cross-border: goods claiming USMCA preferential tariff treatment need a certification of origin; customs entries are filed by the importer or its licensed customs broker, and Royal Brokerage coordinates the freight move
- Carrier audit (six steps): carrier contract; MC, phone number and other checks; insurance verification; extensive security review; referrals; approval
- Carrier metrics: fleet year and size, years in business, on-time performance, carrier claims percentage, load completion history
- Fraud prevention: carrier information verified through Highway
- Cargo claims: immediate notification of all parties, salvage vendor network, chemical/hazmat incident response, resolution per cargo claim regulations and industry standards
- Sustainability: EPA SmartWay framework to track fuel use and freight emissions; route optimization to reduce carbon footprint
- Cyber security: ZERO TRUST policy

## Carriers

- [Carrier page](https://www.royalbrokerageinc.net/carriers): carrier benefits and the available loads board
- [Carrier setup](https://highway.com/go/royal-brokerage): carrier onboarding through Highway
- Carrier benefits: QuickPay, easy load booking, 24/7 dispatch

## Contact

- Phone: (916) 550-3400
- Email: shipping@royalbrokerageinc.net
- Office hours: 9 am to 5 pm EST, seven days a week; dispatch and customer support available 24/7
- [Request a quote](https://www.royalbrokerageinc.net/shippers#quote)
- [Customer portal (EZ Loader TMS)](https://portal.ezloader.app/customers): automatic rates on FTL, LTL and PTL, EDI and API capability, PODs, shipment tendering, invoices

## Optional

- [FAQ](https://www.royalbrokerageinc.net/compliance#faq): verifying broker authority, carrier vetting, reefer temperature tracking, PACA, cross-border freight, cargo claims, carrier setup, quotes
- [Company overview](https://www.royalbrokerageinc.net/): who we are, coverage map, qualified carrier network, technology
- [Sitemap](https://www.royalbrokerageinc.net/sitemap.xml)